Customer Support
Email, live chat, phone and messaging. We handle enquiries and resolve issues, fast.
Learn moreBetter customer experiences. Smarter business operations.
Skilled people, smart technology and flexible operations — so your customers get great support and your team gets room to grow.
Introduction
Your customers deserve better. Your business deserves flexibility.
Building and scaling an in-house support operation takes time, resources and expertise. That's where Linkversa comes in.
Based in Latvia, our English-speaking team delivers customer support and outsourced business services using modern platforms and AI-powered tools. Whether you need a full support department or extra capacity, we make it easy to scale.
50
Professionals in one dedicated team
EU
European operations, fluent English
Our services
Everything your customers need. Everything your business needs.
Technical Support
From basic troubleshooting to complex product questions.
Learn moreE-commerce & Order Management
Orders, delivery tracking, returns, refunds and after-sales care.
Learn moreSocial Media & Community Management
Messages, comments and moderation across your social channels.
Learn moreCustomer Onboarding & Account Management
Welcoming new customers and supporting existing ones.
Learn moreBack-office & Administrative Support
Data entry, verification, documentation and routine admin.
Learn moreAI-Assisted Customer Support
Agents who use AI tools to work faster and more consistently.
Learn more
Why Linkversa?
A smarter way to scale your customer operations.
01
European talent
A Latvia-based team working in fluent English.
02
AI-enabled operations
People who use modern AI tools to work smarter.
03
Flexible capacity
Scale up or down as demand changes.
04
Cost efficiency
Professional support without in-house overhead.
05
Your business, your standards
We adapt to your systems, processes and brand voice.
06
One dedicated partner
Customer-facing support and back-office in one place.
Industries
Industry knowledge. Customer-focused solutions.
E-commerce & Retail
Order issues, delivery questions and after-sales support.
Learn moreSaaS & Technology
Technical assistance, onboarding and ongoing support.
Learn moreiGaming & Online Entertainment
Player support and account assistance, around the clock.
Learn moreFintech & Financial Services
Onboarding, account enquiries and admin, by your procedures.
Learn moreReady to make customer support your competitive advantage?
Tell us about your business and we'll show you how we can help.